This is a translation; in case of discrepancy the Turkish version prevails.
1. Data controller
Diacore Diagnostik Sistemler A.Ş. (the "Company"), Büyükdere Cad. Plaza 33 İş Merkezi No:33 K:3 D:8 Şişli / İstanbul, info@diacore.com.tr. The Company is the data controller under Personal Data Protection Law No. 6698 (the "KVKK"). This notice has been prepared in accordance with the Communiqué on the Procedures and Principles to be Followed in Fulfilling the Obligation to Inform. The Company is a member of Diacore Group.
2. Scope
This notice concerns the personal data of persons who visit the diacore.com.tr website and use the forms on the site. For personal data processed in job applications, the Candidate Privacy Notice applies.
3. Categories of personal data processed
| Data category | Data | When |
|---|---|---|
| Identity | First name, last name | Contact form |
| Contact | Email address, telephone number | Contact form |
| Professional information | Organization, title | If you fill it in on the form |
| Request information | Subject, message content | Form submission |
| Transaction security | An irreversible hash value of the IP address, date and time of the form submission, the page from which it was submitted | Form submission (preventing misuse and spam) |
| Preference information | Your cookie preference (in your browser’s local storage) | If you use the cookie notice |
Special categories of personal data (health, religion, ethnic origin, political opinion, criminal convictions, etc.) are not requested in the forms. Please do not write such information in the message fields; if written, it will not be taken into account unless necessary to respond to your request, and will be destroyed.
4. Purposes of processing and legal grounds
| Purpose | Legal ground (KVKK Art. 5/2) |
|---|---|
| Receiving, assessing and responding to your requests for information, quotations, partnership and other requests | (c) direct relation to the conclusion or performance of a contract; (f) the Company’s legitimate interest |
| Forwarding your request to the relevant Diacore Group company | (f) legitimate interest |
| Ensuring the security of the site and forms, preventing misuse and spam submissions | (f) legitimate interest |
| Remembering your cookie preference | (c) provision of the service you request; (f) legitimate interest |
| Fulfilling requests of authorized bodies and obligations arising from legislation | (ç) legal obligation |
| Establishing, exercising and protecting rights in potential disputes | (e) establishment, exercise or protection of a right |
No analytics or marketing cookies are used on the site. Should they be used in future, they will run only after your explicit consent is obtained under Art. 5/1 of the KVKK.
5. Method of collection
Your personal data is collected electronically through the forms on the site and partly by automated means (transaction security data).
6. Transfers
- Diacore Group companies: If your request falls within the field of activity of another group company (Diacore Diagnostik Sistemler A.Ş., PathEra Laboratuvar Çözümleri Anonim Şirketi, BioDPC Teşhis Sistemleri Sanayi ve Ticaret A.Ş.), to that company, limited to the data necessary to respond to the request (Art. 8/2 and Art. 5/2-f).
- Service providers: To service providers supplying the site’s hosting, database and email infrastructure, to the extent required by the service.
- Authorized bodies: To public institutions and organizations authorized by law, upon request and to the extent required by legislation.
Transfer abroad: The site’s hosting and database infrastructure is provided by cloud service providers located abroad. The personal data you submit through the forms is stored on these servers. This transfer is carried out on the basis of appropriate safeguards, by signing with the service provider the standard contract announced by the Personal Data Protection Board under Art. 9 of the KVKK and notifying it to the Authority.
7. Retention period
- Contact requests: 2 years from the response to the request.
- Transaction security data: the same period as the related form record.
- Cookie preference: in your browser until you delete it.
At the end of the period, the data is deleted, destroyed or anonymized in line with the Company’s personal data retention and destruction processes. In the event of a legal dispute or a request by an authorized body, the relevant data may be retained until that process is concluded.
8. Data security
Data is transmitted over an encrypted connection (HTTPS); access to the database is limited to authorized personnel; the forms are configured to allow only the addition of records, without any public read access.
9. Your rights under Art. 11 of the KVKK
To learn whether your personal data is processed; if it has been processed, to request information about it; to learn the purpose of processing and whether the data is used in line with that purpose; to know the third parties in Türkiye or abroad to whom it is transferred; to request its correction if it is incomplete or inaccurately processed; to request its deletion or destruction under the conditions set out in Art. 7 of the KVKK; to request that these actions be notified to the third parties to whom the data has been transferred; to object to a result against you arising from the analysis of the processed data exclusively through automated systems; and to claim compensation for damage suffered due to unlawful processing.
10. Method of application
You may submit your requests concerning your rights, in accordance with the Communiqué on the Procedures and Principles of Application to the Data Controller, together with information identifying you and a description of your request:
- by a petition bearing your wet signature, delivered in person or through a notary public to Büyükdere Cad. Plaza 33 İş Merkezi No:33 K:3 D:8 Şişli / İstanbul;
- signed with a secure electronic signature or mobile signature, to info@diacore.com.tr;
- from the email address you have previously notified to the Company and which is registered in our systems, to info@diacore.com.tr.
Your application will be concluded free of charge as soon as possible according to its nature, and within 30 days at the latest. If the action requires an additional cost, the fee in the tariff determined by the Board may be charged. If your application is rejected, the response is found insufficient or no response is given in time, you may lodge a complaint with the Personal Data Protection Board under Art. 14 of the KVKK.
11. Changes
This notice may be updated; the current version is always published on this page. Last updated: October 2026.